We provide good old fashion customer service and prefer a telephone conversation when our customers make a purchase.

Calling us gives both parties a sense of personal satisfaction and security. We find that making friends with our customers should be priority.

When dealing with large transactions it's better for everyone involved to speak with each other concerning payment options and procedures.

For more information:

Call 1-803-602-4390, I’m Norm.

1.) Free Freight Shipping

With this option, we will send your new pinball machine to a Fed-Ex Depot nearest you. At which time you will pick up the machine at no cost to you.

2.) If you need other shipping options, we can arrange for Lift Gate Services and In-Home Deliveries. Call for pricing. 803-602-4390

9/7/24 All our Soda City Comic Con Display Model Pinball Machines have between 200-299 plays.

You cannot see any differences between a new opened box machine and our display models. Pinball machines generally do not show any signs of wear with this low amount of plays. So condition isn't even a factor.

Stern Pinball will recognize you as first owner with full factory warranty from date of your purchase. These machines are like brand new & are discounted. Save cash money!

A subjective term, but any machine with around 500 plays or less, is basically brand new. You can't really see any difference between the playfield or cabinet condition between New In Box and one with only 500 plays or less. However, there are always exceptions to that rule.

Any game that has been regularly maintained, cleaned, waxed and has received routine maintenance with replacement parts installed accordingly, can last a life time. In this case, any game can operate and look just as good with 10,000 plays as one with 500 if it has been well taken care of.

December 04, 2024 update:

Traditionally Chicago Gaming Company prides itself with exceptional quality and craftsmanship. It does so operating with a modest team of engineers and factory workers. They make high quality games, but not as many as bigger brands and they take a while to produce.

With that in mind, we have most likely out grown our waitlist beyond Medieval Madness production numbers for 2025. So at this time, we cannot guarantee how many MMr units will be made and how many each dealer will be allocated.

We recommend getting on every dealers MMr waitlist to increase the chances you may have to actually secure a new MMr as we just want you to have one no matter where you get it from! 

Once we have the actual number of games we are going to receive from the factory, we will go to the list starting from the beginning, contact the person and find out if they are still interested. If they are not we will move down the list to the next person and so on.

Waitlist is closed, so if you are on the waitlist, you are still on the waitlist. (we have the head count) However this does not guarantee ownership. It all depends on how many units they make and how many we are allocated.

Estimated production will begin in Spring 2025.